Individualized instruction

• Everyone learns at his/her own pace; if you want to interrupt and ask a question, you can without feeling like you are holding up the class.

• You are a person who already uses a program proficiently. A unique situation arises and you need to know more about a command on a menu.

  If I can help you over the phone, great! We can also use a web program that allows, with your permission, remote access to your computer. If neither the phone nor remote access solves an issue then I can come over for a personalized learning/troubleshooting session.

• The lessons can be structured and tailored to your needs or you can have your own agenda.

• It is nice to be able to learn and practice on your own computer in the comfort of your home or office.

• You can start your learning sessions at any time.

Knowledge and skills

• education in purchasing a computer and/or peripherals

• basic troubleshooting of the computer

• basics of organizing files

• installing new software programs

• basic education of internet/email

• find what you need on the Internet and download it

• use your digital camera

• edit images and enhance photos

• set up and use peripherals such a scanner, printer, fax, digital camera, etc.

• basic functions of Windows 10

• basic functions of Apple computers